About Us

Pioneering Home Healthcare Services Since 2003

About Us

Lifeline Healthcare, since its inception in 2003, has been drawing public appreciation for initiatives to fill up important gaps in healthcare sector, with pioneering medical projects and outstanding professional services, organized first time in Bangladesh.

First comprehensive Home-Healthcare Services provider in Bangladesh

Lifeline Healthcare, first time in Bangladesh, has been providing comprehensive Home-Healthcare Services to patients at home. Our Home-Healthcare Service extends a comprehensive suite of programs and services seamlessly integrated to achieve optimal health outcomes, beyond hospital settings, to the patient’s own doorstep.

We complement institutional medical services and maintain continuity of treatment plan for patients at home. This establishes cohesion in patient management and ensures better clinical outcomes. Our Home-Healthcare Services bring professional medical care to the doorsteps of patients, making it affordable, convenient and accessible.

Since its inception, Lifeline Healthcare has been developing these services consistently by fine-tuning the programs and operations to maintain high quality of services and professionalism. We have developed significant infrastructure and manpower to meet increasing demands for such services.

Our History

Lifeline Healthcare was established in 2003 by a group of dedicated physicians with work experiences in hospitals of USA and Europe. After returning to Bangladesh from abroad, while engaging themselves in medical practice, they were horrified to discover total absence of any medical care providing organizations where patients could be referred for continued follow-up care at home.

Even totally bed-ridden, fully paralyzed stroke victims are handed over to their relatives from hospitals to be managed at home, while patients still have multitude of problems like bed sores, tracheostomy tubes and other catheters attached to their body. Whole families find themselves in disastrous situations, unable to carry out this enormous burden of providing professional medical care for long.

In developed nations, patients requiring follow-up clinical management after discharge from hospital are handed over to Home-Healthcare providing medical organizations to ensure continuity of medical care at home consistently and cost-effectively. In Bangladesh there was no such organization to provide professional medical care to patients at home.

Bridging the critical gap in Bangladesh's healthcare continuum

Our founding physicians noticed this serious gap in the health sector of our country and felt urgency for organizing such services immediately. In view of such backdrop, they laid foundation of Lifeline Healthcare, a Healthcare Providing Medical Organization with multitude of pioneering medical services initiated first time in Bangladesh.

Lifeline Healthcare exists to make a positive difference in the lives of patients by providing compassionate, high-quality Home Health Care with dedicated, caring, and highly skilled staff.

Our Vision

Lifeline Healthcare is the home health care providing organization that envisions:

To achieve the highest standard in healthcare service sector by ensuring high quality professional medical care with dedicated, caring and highly skilled healthcare personnel.
To become a vital part of the continuum of patient-care by providing institutional level of medical services at home.
To establish cohesion in medical services by complementing hospital care with provision of continued clinical and supportive care to patients after their discharge from hospital.
To maintain consistency of medical care in order to achieve optimal clinical output.

Our Mission

At Lifeline Healthcare, we have three guiding principles that underlie our mission statement:
Commitment to the Lifeline Healthcare Community
Commitment to Lifeline Healthcare Employees
Commitment to Lifeline Healthcare as an Organization

Our Mission Statement:
To promote the health and well-being of patients and families by providing high-quality, cost-effective health care in the home and community.

We strive to be a leader in developing innovative services that enable people to function as independently as possible in their community, help shape health care policies that support beneficial home- and community-based services, and continue our tradition of charitable and compassionate care.

Our Credo

Home Healthcare is our service
Caring is our Specialty

Our Values

Our Employees

We value our employees and appreciate them for their diversity, skills, dedication and new ideas. We value a learning environment and support employees to work as a team to make decisions necessary to meet customer expectations.

Quality Care

We value the delivery of compassionate, respectful, high quality care that promotes optimal outcomes regardless of the patient's ability to pay.

Our Customers

We value our customers - patients, caregivers, hospitals, physicians, payer sources, health facilities, health professionals and the community - by recognizing their unique needs and striving to meet those needs.

Financial Responsibility

We value a financially responsible and socially conscious organization that provides cost-effective products and services with commitment to continuous improvement.

Dignity & Respect

We share common values of dignity and respect for every individual and provide services to individuals in need regardless of race, age, disability, religion, color, sex, or national origin.

Innovation

We value innovative and dynamic solutions by proactively examining diversification, collaboration, expansion and other opportunities.

Our Lifesaving Projects

Home-Healthcare Services

Providing continued clinical care at home to chronically ill patients requiring long-term clinical management. This includes visiting nursing service, physiotherapy, doctor's home visits, counseling, and rehabilitation.

"Doctors-On-Call" Service

24/7 service to call a doctor for home visits to treat patients at home, providing professional medical care in the comfort of the patient's environment.

Visiting Nursing Service

Providing nursing care to patients at home to continuously monitor patient's clinical condition and ensure proper care management.

Ambulance Service

Transferring patients under medical supervision with fully equipped ambulances manned by medical personnel, featuring basic life-support systems, oxygen, and emergency medicines.

Managed Healthcare Plan

Providing comprehensive and continued medical services to enrolled population cost-effectively against a predetermined monthly fee for each patient enrolled in the plan.

Our Resources

Since its inception, Lifeline Healthcare has been developing services consistently by fine-tuning programs and operations to maintain high quality services and professionalism. We have developed significant infrastructure and manpower to meet increasing demands for such services.

Operational Experience

Years of operational experience in planning, organizing and managing Home-Healthcare Services with proven track record.

24-Hour Control Room

Extensive telecommunication system with three telephone lines, PABX and Auto-Hunting System, plus closed user group network of mobile telephone lines for constant communication.

Medical Staff

Fulltime medical staff including Doctors, Nurses, Ayas (Home Aid), Brothers, Medical Assistants, Physiotherapists, and Counselors, plus network of affiliated medical personnel.

Panel of Specialists

Experts in each clinical discipline to advise and prepare clinical protocols for management of patients with wide range of medical problems.

Board of Advisors

Experienced board to adopt policy, prepare guidelines and strategy for consistently delivering comprehensive medical care with highest standard of professionalism.

Management Team

Dedicated management personnel to coordinate and deliver services efficiently and effectively across all departments.