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Testimonial

Our Commitment to Quality Care

As a home health care providing organization, we take great pride in our brand of reliable, responsive, personalized service. We believe that a strong desire to serve is what propels the quality of our service and part of our mission is to ensure that all our employees are instilled with this service ethic.

Lifeline Healthcare uses a variety of tools and processes to monitor many different indicators measuring the quality of the care that we provide. As a part of our quality of services measurement program, we encourage our patients, their relatives, and doctors who refer their patients to us to provide feedback, so that we can understand our weaknesses and strengths.

We very carefully analyze their opinions, comments and suggestions, and always strive to improve or adjust our services. Here in Lifeline Healthcare we believe that even in outstanding situations, there are always scope to improve.

From Our Patient's Relatives

Heartfelt testimonials from families who have experienced our compassionate care

Mrs. M. Islam

Stroke Recovery Care

Please accept my appreciation and gratitude to all those at Lifeline Healthcare who helped me care for my husband. He had a stroke with paralysis of right side of his body, and was in the hospital for more than a month. Treating Consultant Neurologist of the hospital referred us to Lifeline Healthcare for continued clinical and rehabilitation services at home.

It’s almost a year now. During this entire period, my husband made a significant recovery. He can now walk with help, can eat orally solid food (initially we had to feed him through a nasal feeding tube), can talk slowly, and is able to use toilets when required.

Nurses who worked with him are simply ‘angels’. They are caring, compassionate, well mannered, well trained, friendly and dependable. Your wound management team is outstanding and managed to completely heal his bed sore by doing thorough and regular dressing maintaining full sterility.

Without the help of Lifeline Healthcare, we could not have been able to provide any effective care to ensure consistent recovery of my husband at home without any need for hospitalization. We are simply indebted and obliged to Lifeline Healthcare for their outstanding service to our family. May Allah bless them and help in their continued effort to care the suffering humanity.

Mrs. R. Laila

Senior Care Program

“Is Romana coming? Is Romana here?” That’s our mother’s everyday song. Mother has a new friend, Romana Hossain. Romana, a staff-nurse of Lifeline Healthcare, has been our mother’s nurse since January 2008. Romana’s medical knowledge and expertise, great sense of humor and especially her loving care have given our mother a quality of life during last years of her life that she would never have had; physically, mentally and emotionally.

My mother, an 85 year old pleasant lady, insisted to live in her own apartment despite her advanced age. She was diabetic with high blood pressure, and age related ailments. Members of our family usually have a very busy schedule to maintain for professional reasons, and are often unable to consistently give adequate time for my mother’s care.

Romana was her nurse, who visited every day. She was such an excellent nurse. She was very caring, thorough, compassionate, very professional and went far beyond expectations. She is just a wonderful person, and has a sparkling personality which is also so wonderful for a sick patient.

Just a note to say Thank You for the services you provided for Mother. With the assistance of you and your ‘girls’ she was able to remain in her apartment, on her own (the way she wanted it). We feel blessed to have located an outstanding health care provider, one that we can trust with the care of my mother.

Mr. T. Ali

Neurological Care

I want to express my gratitude and appreciation to all in Lifeline Healthcare for their outstanding medical and supportive care provided to my father under their “senior care at home” program. My father was 86 year old man, and was suffering from Motor Neuron Disease and Alzheimer’s disease.

His neurological conditions are progressive in nature, and gradually make a patient totally non-functional both physically and mentally. Initially we were in shock, when our neurologist in the hospital explained us everything, and recommended to take him home for further care. We were at loss and didn’t know what to do.

Besides his neurological problems, my father also suffered from multitude of other physical ailments like Diabetes, Heart problems, High Blood Pressure etc. He required institutional-level of comprehensive medical and supportive care involving wide range of staffs and caregivers.

Fortunately our Neurologist in the hospital referred us to Lifeline Healthcare, a home-healthcare providing medical organization, specializing in caring chronically ill patients at home. The care and professionalism we received exceeded all our expectations.

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From Our Healthcare Professionals

Insights from our dedicated team members about the rewarding experience of home healthcare

Staff Nurse

Home Care Nursing

I have been working in the Home-Healthcare Services of Lifeline Healthcare for last five years. As a home care nurse you need to be providing care to a particular patient staying at home. Here you not only deal with their medical issues, but also need to address their personal issues as an individual.

Lately I was assigned to provide home nursing care to Mrs. Choudhury, an 85 year old pleasant lady, who was staying in her daughter’s home after a mild stroke. Over the weeks we had become very comfortable with each other. During these conversations, she asked me if I had any children. I mentioned that my son has autism.

Before I left one day, the patient said ‘I have something for your boy’. Her daughter presented a very beautiful punjabi-pajama set made from fine silk as the coming Eid gift. What a wonderful gift this family has given me.

The rewards of nursing in home-healthcare service go far deeper even than seeing a patient heal physically. Sometimes, patients can heal your soul too.

Registered Nurse

Emergency Response

Recently, I went to morning shift duty to my regular patient at home. She is an old lady, living in her own apartment independently with two house maids. When I reached her home in the morning, her maid immediately took me to her bedroom saying that the patient last night developed severe diarrhea, vomiting, and fever.

I found her lying on her bed almost motionlessly, and very weak. I quickly checked her vitals. Her blood pressure was very low, pulse feeble and running high temperature. I immediately rang Lifeline Healthcare office and informed the doctor-on-duty everything.

Doctor advised to open IV channel and start infusion of saline and monitor her condition continuously. Within hours the patient’s condition started to improve. Reports showed GI tract infection along with electrolyte imbalance, which was corrected gradually, and she completely recovered in four/five days.

Quick response saves life and often avoids hospitalization. Lifeline Healthcare is a medical organization with resources, experience, professional expertise and dedication to serve their patients effectively and comprehensively. I feel always proud to be a part of this wonderful organization.

Medical Counselor

Psychological Support

I work as a medical counselor with Lifeline Healthcare; a medical organization specialized in providing home-healthcare services to the chronically or terminally ill patients at home. They often have patients with disability after cerebro-vascular accidents or as a complication of chronic illnesses.

Many of these patients find it very difficult to cope with their disabled condition. These patients gradually tend to withdraw from life emotionally, become indifferent to their future outcome, and eventually enter into depression. Medical counseling is, therefore, an integral part of continued care and rehabilitation of these patients.

As a home healthcare staff member, I work with an individual patient at their own home setting, which allows me to tailor make a personal approach according to the likings, requirements, and state of their mind. This individual approach in home healthcare services allows me often to achieve desired positive goals for my patients.

The entire organization works like a family, where team spirit prevails, and always highest standard of professionalism is maintained. I am proud of being a member of such a wonderful organization dedicated to serve patients in their sufferings.

Home Healthcare Nurse

Patient Care Excellence

I love working in Lifeline Healthcare because it is a company that is always evolving to meet and exceed the requirements and aspirations of our patients. We in the company have a team approach and work together with our collective focus on the patient.

The staff here feels more like a family. There is a great team atmosphere and I can always count on my fellow co-workers. Dedication, professionalism and caring attitude of our management team trickles down through the company and is reflected in every employee of Lifeline Healthcare.

Finally, I love to work as a home-healthcare nurse because I have the opportunity to positively impact so many people’s lives. Every day brings new challenges and rewards, and I feel privileged to be part of such a dedicated team that truly makes a difference in patients’ lives.